Find the cause, then keep the eye area clean and dry
Common causes and what they mean
| Cause | Typical signs | What to do |
|---|---|---|
| Face and eyelid shape, for example flat faces | Constant mild wetness on both sides; common in Pugs, Shih Tzus and Persian cats | Daily cleaning and drying; ask the vet whether the eyelids need assessment |
| Hair or debris at the tear duct openings | Wet fur in the inner corner, stains on a light coat | Keep the hair short, ideally trimmed by a groomer, and clean daily |
| Blocked or narrow tear ducts | Tears overflowing on one or both sides, sometimes from a young age | Veterinary check; the vet can test drainage and flush the ducts if needed |
| Irritation, allergies or infection | Red eyes, thicker discharge, rubbing the face | See the vet before cleaning more often |
| Painful eye problems such as ulcers, abnormal lashes, rolled-in lids or glaucoma | Squinting, a closed or cloudy eye, sudden heavy tearing | Prompt veterinary appointment |
A gentle daily routine in two minutes
Soft fingertip wipes with aloe vera for the fur around the eyes

Japan Premium Pet
Anatomical wet fingertip wipe to eliminate lacrimal tracks and care for the eyes of dogs and cats, 35 pcs.
View productTrimming, drying and the rest of the face
Alcohol-free wipes for everyday face, muzzle and ear care

Japan Premium Pet
Wet wipes for basic mouth, ears and eyes care for dogs and cats, 90 pcs.
View productWhat not to use near the eyes
Gentle brightening shampoo for white coats, for the body only

Japan Premium Pet
Gentle brightening shampoo for white coats of cats and dogs. CO CO PET, 300 ml.
View productTear-stain routine, step by step
- Have the eyes checked by a vet, especially if the tearing is new or affects only one eye.
- Clean the fur below each eye once or twice a day with a fresh, soft, moist wipe, from the inner corner outwards.
- Dry the fur thoroughly with a clean tissue.
- Keep the hair in the inner eye corner short, trimmed by a groomer or at the vet.
- Wash the rest of a light coat with a mild pet shampoo during regular baths, keeping it away from the eyes.
- Review progress after several weeks and go back to the vet if nothing changes.
Frequently asked questions
Are tear stains dangerous?
Why do white dogs get tear stains more often?
Can tear stains be removed completely?
Are tear-stain supplements or powders a good idea?
Does this routine also work for cats?
Sources
- VCA Animal Hospitals — Eye Discharge (Epiphora) in Dogs — https://vcahospitals.com/know-your-pet/eye-discharge-or-epiphora-in-dogs
- VCA Animal Hospitals — Eye Discharge (Epiphora) in Cats — https://vcahospitals.com/know-your-pet/eye-discharge-or-epiphora-in-cats
- MedVet — Tear Staining in Dogs (reviewed by a board-certified veterinary ophthalmologist) — https://www.medvet.com/tear-staining-in-dogs/
- Merck Veterinary Manual — Nasolacrimal and Lacrimal Apparatus in Animals — https://www.merckvetmanual.com/eye-diseases-and-disorders/ophthalmology/nasolacrimal-and-lacrimal-apparatus-in-animals
- Japan Premium Pet dog hygiene range — https://japanpremium.eu/de/categories/dog-hygiene
Find the right care products
Compare Japan Premium Pet products selected for this routine.
View products



